Privacy Policy
Privacy Policy
We respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.
What We Collect
When you place an order or contact us, we collect:
-
Your name
-
Your email address
-
Your phone number
-
Your delivery address
-
Your order details
-
Any messages you send us (email, WhatsApp, SMS)
We only collect what we need to run our business and deliver your order.
How We Use Your Information
We use your personal data to:
-
Process and deliver your order
-
Contact you with your delivery time (by email, SMS or WhatsApp)
-
Send order confirmations and updates
-
Reply to messages or queries
-
Share updates, offers or news if you’ve agreed to receive them
We do not sell, rent or share your data with anyone else for marketing.
How We Communicate
We may contact you using:
-
Email – for order confirmations and updates
-
SMS or WhatsApp – for delivery times and important messages
You can ask us to stop using any of these methods by contacting us at info@wildpantry.co.uk.
Data Storage
We store your data securely and only keep it for as long as needed to:
-
Deliver your order
-
Respond to any issues
-
Meet legal or tax obligations
You can ask us to delete your data at any time.
Your Rights
You have the right to:
-
Ask what personal data we hold
-
Correct or update your information
-
Request your data to be deleted
-
Object to how we use your data
To do any of these, email us at info@wildpantry.co.uk.
Payment Security
We use secure payment systems. We do not store your card details.
All payments are encrypted and handled by trusted providers.
Contact
If you have questions about this policy or your personal data, contact:
Email: info@wildpantry.co.uk
Instagram: @wildpantryuk